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IWK Well being, Cisco Canada and OnX Canada energy crucial connections between infants and households within the Neonatal Intensive Care Unit


Aug 31, 2022

HalifaxIWK Well being introduced the success of its web-delivered software – Chez NICU Residence and securely powered Cisco Webex applied sciences to attach NICU households to schooling, helps, and sources they should grow to be extra lively members within the care of their infants, driving more healthy outcomes for households.

Leveraging know-how to supply crucial help and digital connections has helped greater than 450 households thrive throughout their keep within the NICU.

Chez NICU Residence affords households evidence-based schooling associated to NICU care that may be accessed anytime, wherever at their comfort. From each day care actions, feeding and nursing, to the discharge course of and understanding frequent NICU situations, Chez NICU Residence gives households the knowledge and sources they want, whereas additionally monitoring their child’s each day progress.

‘Our analysis group discovered that infants within the NICU do higher when mother and father are current and extra actively concerned in care. Chez NICU Residence was designed to encourage, join, and help households all through their NICU expertise,’ mentioned Denise Lalanne, Director, Innovation, Expertise and Redevelopment, IWK Well being. ‘Together with Cisco and Webex video gadgets, we’re delivering a digital care mannequin at scale that entails households of their child’s each day care to make sure more healthy outcomes for all.’

Chez NICU Residence was developed with the help and monetary contribution from the Authorities of Canada by means of the Atlantic Canada Alternatives Company (ACOA) and the IWK Basis, which was introduced on March 1, 2017. The mission was a collaboration throughout IWK Well being that included Innovation Companies, a group of researchers, clinicians, and IT – in partnership with Cisco Canada and OnX – to launch the web-based software.

‘This mission represents Authorities of Canada help working as meant – translating revolutionary collaborations into real-time purposes with life-saving implications,’ mentioned Andy Fillmore, Parliamentary Secretary to the Minister of Innovation, Science and Trade and Member of Parliament for Halifax. ‘However the incalculably necessary profit is the reassurance, the connection and the peace of thoughts it gives the mother and father of youngsters at their most weak throughout an emotional and difficult time for the complete household. There may be an equal emphasis on well being and care on this equation, accurately.’

Every NICU room is provided with a high-quality Webex video system and collaboration know-how that connects households to appointments with healthcare suppliers and native well being professionals, or to members of the family who’re unable to be there in individual. For instance, if spouses have to take care of different youngsters out of city, they’ll just about take part in medical rounds by way of Webex to get the most recent replace on the child’s progress.

‘Powering a household’s connection to their new child and demanding help throughout their keep within the NICU is a particular factor. We’re proud to assist make a household’s keep within the NICU much less hectic,’ mentioned Shannon Leininger, President, Cisco Canada. ‘Digital care has eliminated boundaries and boundaries to info and healthcare. The Chez NICU Residence mannequin permits households to actively take part of their child’s well being no matter their location, whereas preserving them linked to healthcare suppliers and family members outdoors of the NICU throughout these lengthy days and nights.’

The suggestions from sufferers has been overwhelmingly optimistic, demonstrating the effectiveness of digital care, schooling, and sources to households. Mother and father are grateful to obtain extra help and learnings throughout a hectic time, with 97% of customers agreeing that the teachings delivered by means of the mission had been useful.

‘Via the help of our donors, the IWK Basis is proud to be part of Chez NICU Residence,’ mentioned Jennifer Gillivan, President & CEO, IWK Basis. ‘The previous two years have actually demonstrated the facility and significance of connection. Chez NICU Residence is ready to convey the IWK’s NICU group and affected person households collectively throughout this crucial time of their kid’s life.’

OnX Canada, a Cisco Gold associate and a trusted collaboration resolution supplier to IWK, was engaged in any respect ranges to design a extremely tailor-made communication resolution that harnessed the complete capabilities of Webex.

‘Our group took this program to coronary heart, understanding that the know-how would positively influence so many lives all through the NICU,’ mentioned Paul Khawaja, President, OnX Canada. ‘By taking the time to know the vary of wants of healthcare suppliers and households, the specialised healthcare collaboration resolution we supplied will ship lasting advantages for all.’

About IWK Well being

IWK Well being is the Maritime area’s main well being care and analysis centre devoted to the well-being of girls, youngsters, youth and households, in all their range. Along with offering extremely specialised and complicated care, the IWK gives sure main care companies and is a powerful advocate for the well being of households. The IWK is a worldwide chief in analysis and information sharing, and a associate in educating the subsequent technology of well being professionals.

About OnX Canada

OnX serves enterprise and midmarket shoppers in all industries throughout the US and Canada. From Unified Communications to Cloud Companies and past, OnX combines deep technical experience with a full suite of versatile know-how options that drive enterprise outcomes, enhance operational effectivity, mitigate threat, and scale back prices for its shoppers.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide chief in know-how that powers the Web. Cisco evokes new potentialities by reimagining your purposes, securing your information, reworking your infrastructure, and empowering your groups for a worldwide and inclusive future. Uncover extra on The Newsroom and observe us on Twitter at @Cisco.

Cisco and the Cisco brand are emblems or registered emblems of Cisco and/or its associates within the U.S. and different nations. A list of Cisco‘s emblems may be discovered at www.cisco.com/go/emblems. Third-party emblems talked about are the property of their respective house owners. The usage of the phrase associate doesn’t suggest a partnership relationship between Cisco and every other firm.


Briar Wells

Tel: +1 647-968-9295

Electronic mail: [email protected]

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